16 July, 2021

Our website will be shut down for maintenance and updates Friday evening, July 16. It should be back up and running by Monday morning.

Kat Messenger
Carolina Dealer Training

SC DEALERS: IMF UPDATE & DEALER CONNECTION

Good news for SC dealers, if you give a customer their paperwork to take to DMV, you no longer have to collect their IMF. for more information, read the latest issue of SC DMV’s DEALER CONNECTION:

DEALER CONNECTION JUNE 2021

The South Carolina Department of Motor Vehicles (SCDMV) continues to provide information about different ways in which dealers and business customers can process their transactions, from electronic vehicle registration (EVR) to in-person transactions.

In this issue, you’ll find information on new legislation related to title brands and infrastructure maintenance fees, as well as best practices to ensure your paperwork processing with the SCDMV goes as smoothly as possible.

Title Brands

Governor McMaster signed H.3101 on April 28, 2021. It has an effective date of October 25, 2021.

Act #27 of 2021 puts the force of law behind the SCDMV’s current policy on vehicle title brands such as salvage, salvage – flood, salvage – fire, salvage – rebuilt, and junk. Additionally, the Act creates two new brands of salvage flood – rebuilt and salvage fire – rebuilt.

This Act explicitly says that the State of South Carolina will not honor or participate in a deceptive practice called “title washing.” This is where a vehicle’s title is changed to remove information it previously contained, such as a brand meant to inform the consumer of the vehicle’s history. For example: a vehicle owner can take an otherwise “junk” title to a state that allows people to rebuild a junk vehicle and re-title the vehicle in that state as “salvage – rebuilt.” If that person was to bring the vehicle to South Carolina, their hope is that South Carolina will mirror the practice of the state that changed the brand to “salvage-rebuilt.” This new law makes it explicitly clear that the State of South Carolina will not honor a less restrictive brand on a washed title and would instead honor the most restrictive brand, which in this case would be the “junk” brand.

The Act also says that a vehicle with a manufacturer certificate of origin, or other equivalent origin document, with the brand “off road only” (or equivalent) will be titled as such in South Carolina and not able to be legally operated on the state’s roads.

To read the full Act, visit: https://www.scstatehouse.gov/sess124_2021-2022/bills/3101.htm

Infrastructure and Maintenance Fee

Governor McMaster signed H.3505 on May 17, 2021. The SCDMV changed its operationalization of the collection of infrastructure maintenance fees at the start of business of May 18, 2021.

Act #70 of 2021 says that the infrastructure maintenance fee (IMF), which replaced vehicle sales tax under Act #40 of 2017 (“The Roads Bill”), is now due upon first titling or registering a vehicle in South Carolina. Previously, the law said that the IMF was due upon first registering the vehicle.

People who once only titled a vehicle (and did not take the steps to register it with a license plate to legally operate it on the state’s roads) will now owe IMF like their counterparts who choose to title and register a vehicle.

There has been no change in the amount of IMF collected. It remains 5% of the purchase price of the vehicle, but no more than $500.

The law now explicitly says that a dealer who titles or registers the vehicle for a customer must collect the IMF and remit it to the SCDMV. If a dealership does not title or register the vehicle for a customer, the customer must pay the IMF to the SCDMV when titling or registering the vehicle.

Additionally, the law now explicitly says that if a customer purchases a vehicle that he or she originally leased and the name on the registration has not changed, the customer only owes IMF one time – at the time of originally leasing the vehicle – versus having to pay it again when the customer purchases the vehicle.

To read the full Act, visit: https://www.scstatehouse.gov/sess124_2021-2022/bills/3505.htm

Dealer and EVR Transaction Tips

In an effort to better serve business customers, the following is a list of best practices for dealer and electronic vehicle registration (EVR) transactions:

  • When hand-writing dealer work, please write hard enough to make it clear on all copies of the PTO.
  • Ensure that all assignments are complete with names and addresses.
  • Ensure that mileage is correct on all assignments.
  • Ensure the information on the paperwork is clear, such as the cost of vehicle and whether the IMF was collected. Some customers don’t know they have to pay IMF at the SCDMV.
  • Verify prior title and title numbers before entering the title information into the EVR system.
  • Finalize the deal in EVR. Branch offices are unable to process any dealer transaction that is in a “PENDING EVR” status.
  • Include the prior title when finalizing deals and submitting the paperwork.
  • Add Gross Vehicle Weight (GVW) to trucks.
  • Mail EVR paperwork to:
  • SCDMV
  • Vehicle Compliance and Oversight
  • 10311 Wilson Blvd
  • Blythewood, SC 29016-0025
Transaction Limits for Dealer/Business Customers

Beginning June 1, 2021, the SCDMV is extending the time in which dealers and business customers can submit transactions on Tuesdays, Wednesdays, and Thursdays to 4:00 p.m. Each dealer or business customer can now process up to three transactions per day at SCDMV branches Tuesday and Thursday 8:30 – 11 a.m. and 1:30 – 4:00 p.m. and on Wednesday 9:30 – 11 a.m. and 1:30 – 4:00 p.m.

Each dealer or business customer is only allowed to have one transaction per day processed over the counter on Monday and Friday.

Seven SCDMV offices have a three-day turnaround (see list below) for dealer packets. These Dealer Central branches include the following locations:

  • Greer
  • Ft. Mill
  • Columbia – Shop Rd.
  • Chester
  • Ridgeland
  • Irmo – Ballentine
  • Charleston – Leeds Ave.

If a dealer or business customer drops off a transaction or packet at any other SCDMV office, there is a five-day turnaround time.

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

NC DMV WALK-IN DEALER SERVICES

Just a reminder – the Rocky Mount DMV office does not allow any in-person transactions. For in-person Dealer Services, go to 4121 New Bern Ave., Ste. 150, in the Wilders Grove Shopping Center in Raleigh.

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

ATTENTION: NC DEALERS

Raleigh Central Service Office Ready to Serve Citizens

​​RALEIGH – The N.C. Division of Motor Vehicles’ new Raleigh Central Service Office will officially open for business May 10 following a ribbon-cutting ceremony today.

The office’s new location at 4121 New Bern Ave., Suite 150, at the Wilders Grove Shopping Center, will include a new Driver License Office and a state-operated License Plate Agency.

The Driver License Office, which will be one of the largest in the state, becomes the third such office in Raleigh. The License Plate Agency was previously located at the old DMV Headquarters building at 1100 New Bern Ave. The new facility will also serve as a field office for the DMV License & Theft Bureau.

“This is an exciting time for DMV as we have now completed the headquarters relocation to Rocky Mount with the opening of this magnificent office complex in Raleigh,” said N.C. Department of Transportation Secretary Eric Boyette. “This is a special day for everyone working here. Our employees are excited to serve citizens from this area and from across the state.”

Boyette was joined at the ribbon cutting ceremony by several state legislators, as well as DMV Commissioner Torre Jessup and DMV directors and managers.

The Raleigh Central Service Office hours will be 8 a.m. to 5 p.m. Monday through Friday for both the Driver License Office and the License Plate Agency. Customers visiting the Driver License Office will be required to make an appointment by visiting skiptheline.ncdot.gov​. Customers obtaining specialty plates, driving records certifications and representatives of automotive dealerships will also be able to conduct business at the state-operated License Plate Agency, which does not require an appointment. All customers visiting the Raleigh Central Service Office are required to wear a mask or other face covering.

DMV also offers driver license/state ID and vehicle registration renewals and many other services online. Customers are encouraged to check the DMV website at MyNCDMV.gov to see if their license/ID or vehicle registration needs can be met online.

The phone number has also changed – it is 919-615-8600

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

CLASS UPDATE

There is light at the end of the tunnel, but it is still off a ways. The May Pre-Licensing classes will be held through Zoom. The May 13 Continuing Education class in Kenly is cancelled, I will decide about the May 27 class in Concord by mid-April. The online Continuing Education class is always available.

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.