ATTENTION: NC DEALERS

Raleigh Central Service Office Ready to Serve Citizens

​​RALEIGH – The N.C. Division of Motor Vehicles’ new Raleigh Central Service Office will officially open for business May 10 following a ribbon-cutting ceremony today.

The office’s new location at 4121 New Bern Ave., Suite 150, at the Wilders Grove Shopping Center, will include a new Driver License Office and a state-operated License Plate Agency.

The Driver License Office, which will be one of the largest in the state, becomes the third such office in Raleigh. The License Plate Agency was previously located at the old DMV Headquarters building at 1100 New Bern Ave. The new facility will also serve as a field office for the DMV License & Theft Bureau.

“This is an exciting time for DMV as we have now completed the headquarters relocation to Rocky Mount with the opening of this magnificent office complex in Raleigh,” said N.C. Department of Transportation Secretary Eric Boyette. “This is a special day for everyone working here. Our employees are excited to serve citizens from this area and from across the state.”

Boyette was joined at the ribbon cutting ceremony by several state legislators, as well as DMV Commissioner Torre Jessup and DMV directors and managers.

The Raleigh Central Service Office hours will be 8 a.m. to 5 p.m. Monday through Friday for both the Driver License Office and the License Plate Agency. Customers visiting the Driver License Office will be required to make an appointment by visiting skiptheline.ncdot.gov​. Customers obtaining specialty plates, driving records certifications and representatives of automotive dealerships will also be able to conduct business at the state-operated License Plate Agency, which does not require an appointment. All customers visiting the Raleigh Central Service Office are required to wear a mask or other face covering.

DMV also offers driver license/state ID and vehicle registration renewals and many other services online. Customers are encouraged to check the DMV website at MyNCDMV.gov to see if their license/ID or vehicle registration needs can be met online.

The phone number has also changed – it is 919-615-8600

Kat Messenger
Carolina Dealer Training

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CLASS UPDATE

There is light at the end of the tunnel, but it is still off a ways. The May Pre-Licensing classes will be held through Zoom. The May 13 Continuing Education class in Kenly is cancelled, I will decide about the May 27 class in Concord by mid-April. The online Continuing Education class is always available.

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

When will you have in-person classes again?

I get this question every day. Just like everyone else, I am tired of masks, social distancing, take out instead of eat in, and Zoom meetings. Every week I look at all the latest pandemic information and try to decide when I will have in-person classes again.
This morning I got a call from a dealer. He has to renew by the end of the month and he hasn’t taken a class yet. He told me that he and his wife both had COVID. He was in the hospital 25 days, she was in for 54 and on a ventilator for 30. At one point they told him his wife wasn’t going to survive, but somehow she did. She was the only one in the ICU during that time period who did survive.
I am not willing to take the risk of even one person catching this horrible disease in one of my classes. I will hold in-person classes again when anyone who wants a vaccine can get one, hopefully sometime this summer. Until then, remember the online CE class is available any time, 24/7. And I will continue to hold live pre-licensing classes through Zoom. Stay safe and I hope I see you soon!

Kat Messenger
Carolina Dealer Training

UPDATED ODOMETER DISCLOSURE FORM

NC DMV has updated the MVR-180 Odometer Disclosure form to reflect the changes in the federal rule. You can download the new form at ncdot.gov/dmv.

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.

ODOMETER UPDATE FROM SC DMV

Effective January 1, 2021, the requirement to capture and record actual mileage for vehicles has changed. Odometer disclosures are now required on all vehicles less than 20 years old at the time of ownership transfer. The new 20-year exemption eligibility requirements will affect vehicles of model year 2011 and newer. The 20-year period will extend from the vehicle’s date of manufacture.

Despite the federal deadline for implementation, there is a possibility that some states may not have completed the required steps to implement this change. Because of this, there may be some states that incorrectly apply an EXEMPT brand to titles that no longer qualify for the EXEMPT brand due to the age of the vehicle.

In these cases, the EXEMPT brand will not be carried forward on the South Carolina title. Instead, it will be branded as “NOT ACTUAL MILEAGE,” with the odometer reading indicated at the time of titling in South Carolina.

Vehicles that have a title showing actual mileage and the actual mileage declared at the time of titling will be titled accordingly regardless of vehicle age.

For more information on the odometer exemption changes, please visit the following link: Changing Odometer Exemption Requirements (scdmvonline.com)

Thank you,

Kat Messenger
Carolina Dealer Training

This email message and any attachments contain information which may be privileged and confidential. If you are not the intended recipient or have received this transmission in error, please notify the sender immediately and destroy all electronic and hard copies of the communication, including attachments. Any disclosure, copying, distribution or use of this information is strictly prohibited. Please consider the environment before printing this e-mail.